Cancellation Period
- Customers have a window of 42 hours from the time of order placement to cancel an order. After this period, the order is considered confirmed and cannot be cancelled.
Cancellation Procedure
- To cancel an order within the stipulated timeframe, customers must contact Tracey Day team via email at d.m.agency2022@gmail.com or by phone at 027 412 9697.
Confirmation of Cancellation
- Upon successful cancellation, customers will receive a confirmation email or notification verifying the cancellation of their order.